Privacy Policy

Welcome to Joby.

Joby is a digital employment platform designed to connect job seekers with companies and employers while providing tools that help users create and improve their resumes and prepare for job interviews using artificial intelligence technologies.

We respect your privacy and are committed to handling your information responsibly and transparently.

1. Information We Collect

Joby may collect and process different types of information, including:

Account Information

  • Full name.
  • Phone number.
  • Email address, where applicable.
  • Password.
  • Date of birth or age where required.
  • Profile picture, if provided.
  • Information required for account verification.

Resume Information

Users may provide:

  • Personal and professional information.
  • Educational qualifications.
  • Work experience.
  • Skills.
  • Training courses.
  • Certifications.
  • Languages.
  • Job titles.
  • Professional summaries.
  • Other professional information chosen by the user.

Employment Application Information

When applying for a job, we may process:

  • The job applied for.
  • Application date.
  • Resume used for the application.
  • Information the user chooses to share with the employer.
  • Application status.
  • Information related to the application process.

Technical Information

We may collect:

  • Device type.
  • Operating system.
  • Application version.
  • IP address.
  • Login information.
  • Error logs.
  • Performance information.
  • Information related to use of the application and website.

Subscription and Payment Information

When purchasing a plan, we may process:

  • Plan name.
  • Subscription duration.
  • Activation and expiration dates.
  • Subscription status.
  • Payment transaction information or transaction reference when required.
  • Subscription and transaction history.

Joby does not intend to store sensitive bank card information on its systems when payments are processed through an external payment provider or financial institution.

2. How We Use Your Information

We may use collected information to:

  • Create and manage user accounts.
  • Provide platform services.
  • Allow users to search for jobs.
  • Allow users to apply for jobs.
  • Allow employers to view information shared by applicants.
  • Create and manage resumes.
  • Improve resumes.
  • Suggest relevant skills.
  • Create or improve professional summaries.
  • Provide spelling and language correction.
  • Provide AI-powered virtual interviews.
  • Provide interview preparation feedback.
  • Manage subscriptions and plans.
  • Verify payments.
  • Send account, job, and subscription notifications.
  • Improve platform performance and security.
  • Detect and prevent fraud or unauthorized use.
  • Troubleshoot technical issues.
  • Comply with applicable legal and regulatory requirements.

3. Artificial Intelligence Services

Joby provides services that use artificial intelligence technologies, which may include:

  • Resume improvement.
  • Skill suggestions.
  • Professional summary suggestions or improvements.
  • Spelling correction.
  • Language improvement.
  • Virtual interviews.
  • Training feedback and evaluations.

When using these services, information and text provided by the user, including information contained in the user's resume, may be processed to provide the requested service.

AI-generated results are for assistance and guidance only and do not guarantee employment or success in a real interview.

AI-generated results may contain errors or unsuitable suggestions. Users should review the results before using or sharing them.

4. Sharing Information With Employers

When a user applies for a job, information included in the application and resume may be shared with the company or employer that posted the job.

Users are responsible for the information they choose to share.

Joby provides the platform to facilitate recruitment and does not guarantee how an employer will use information after receiving it, subject to applicable laws and employer obligations.

5. Third-Party Service Providers

Joby may use third-party services to operate the platform, including:

  • Hosting services.
  • Infrastructure providers.
  • Notification and messaging services.
  • Payment providers.
  • AI service providers.
  • Security and verification services.
  • Analytics and performance services.

Information may be shared with such providers only to the extent reasonably necessary to provide the relevant service or operate the platform and in accordance with applicable legal requirements.

6. Information Security

Joby uses reasonable technical and organizational measures to help protect user information from unauthorized access, alteration, disclosure, or destruction.

However, no electronic system or internet transmission can be guaranteed to be 100% secure.

Users are responsible for keeping their login credentials confidential.

7. Data Retention

Joby retains personal information for as long as necessary to provide its services and fulfill the purposes described in this Privacy Policy, or as required by applicable law or regulation.

When information is no longer required, it may be deleted, anonymized, or otherwise made non-identifiable in accordance with applicable procedures.

8. Account and Data Deletion

Users may request deletion of their account or personal information through available options within the application or by contacting Joby via email.

Certain information may need to be retained for a specific period for legal, security, accounting, or legitimate legal purposes.

9. Children's Data

Joby services are intended for individuals who are legally permitted to use them for employment-related purposes.

Joby does not knowingly intend to collect children's personal information.

If Joby becomes aware of an account or information provided in violation of applicable age or legal requirements, appropriate action may be taken, including deletion of the account or information.

10. Cookies

The Joby website may use cookies and similar technologies to:

  • Improve user experience.
  • Remember certain preferences.
  • Analyze website usage.
  • Improve performance.
  • Improve security.

11. External Links and Services

Joby may contain links to third-party websites or services.

Joby is not responsible for the privacy policies or practices of third-party websites and services. Users are encouraged to review their privacy policies.

12. Changes to This Privacy Policy

Joby may update this Privacy Policy from time to time due to changes in its services, technology, or legal requirements.

The updated version will be published within the application or website.

13. Contact Us

For privacy-related questions or requests:

Company: Joby
Email: info@joby-app.com